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Legal • Privacy Policy

Privacy Policy

How we collect, use, and protect your personal information.

Effective date: August 2026 · Version 2026-08-04

1. Who We Are

This website (chinasourcingsolutions.com) is operated by Guangdong Tasman Trading Co., Ltd. (China-registered) and its Australian partner entity China Sourcing Solutions Pty Ltd (ABN: 28 695 539 283, Australian-registered). References to "we", "us", or "our" in this policy refer to both entities operating together.

2. Information We Collect

We collect information you provide directly to us, including:

  • Name, email address, and company name submitted via our contact forms
  • Phone number (if provided)
  • Details of your enquiry, including product descriptions and sourcing requirements
  • Communication channel preference
  • How you heard about us

We also collect standard website usage data (pages visited, browser type, device) via analytics tools.

3. How We Use Your Information

We use the information you provide to:

  • Respond to your enquiry and arrange a consultation
  • Provide our sourcing, quality control, and logistics services
  • Send service-related communications (project updates, invoices, scope documents)
  • Improve our website and services

We do not send unsolicited marketing emails. We do not sell your information to third parties.

4. How We Share Your Information

We may share your information with:

  • Our operational team members in China and Australia working on your project — this means your information is transferred to and accessed by our team in China
  • Service providers who help us operate our business, including website hosting, email delivery, spam and bot protection, error monitoring, logging, and analytics
  • Freight forwarders and customs brokers, where necessary to move and clear your goods
  • Legal or regulatory authorities if required by law

We do not disclose your identity or contact details to suppliers. Supplier communication is conducted by our team on your behalf.

5. Data Retention

We retain your information for as long as is necessary to provide our services and meet legal obligations. Enquiry data is retained for a minimum of 2 years for business records purposes. You may request deletion of your data at any time.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Withdraw consent for us to contact you

To exercise these rights, contact us via the details on our Contact page.

7. Cookies & Analytics

We use cookies and similar technologies for the following purposes:

  • Essential — to remember your cookie choice and to protect our forms against spam and abuse. These are required for the site to work and are not used for tracking.
  • Google Analytics 4 — cookie-based analytics that help us understand how the site is used. These are set only after you consent using the cookie notice shown on your first visit, and involve transferring usage data to Google, which may process it outside your country.
  • Vercel Analytics — a cookieless analytics tool that collects aggregated, non-identifying usage data (such as page views) to help us measure site traffic and performance.

You can change or withdraw your cookie preferences at any time through the cookie notice, or block cookies in your browser settings, though this may affect how the site works.

8. Security

We use industry-standard security measures including HTTPS encryption on all pages. Form data is transmitted securely and stored in systems with restricted access.

Bot and Spam Protection

We use Cloudflare Turnstile to protect our contact forms from automated abuse. Turnstile runs in invisible mode, which means it operates in the background without requiring any action from you.

To determine whether a visitor is human, Turnstile collects information about your browser and device, including your IP address, browser and operating system details, and interaction signals such as mouse movement and timing. Cloudflare uses this data solely to distinguish humans from automated traffic and does not use it to build advertising profiles.

Cloudflare's handling of this data is governed by the Cloudflare Turnstile Privacy Addendum.

We rely on our legitimate interest in protecting this website and our forms from automated abuse as the basis for this processing.

9. Changes to This Policy

We may update this policy from time to time. The effective date at the top of this page will be updated when changes are made. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact

For privacy-related enquiries, contact us via our Contact page. Australian clients may also contact the Office of the Australian Information Commissioner (oaic.gov.au) for privacy complaints.